How to order:

Divinoir pieces are for sale once every 1-2 months.

There are two types of releases:

1. Pre-made small batch and one of a kind pieces on a first come, first served basis.

2. Very limited release of made to order items, which will have a 3-4 week creation time.

Updates on releases will be posted on the main page of this website, on the Facebook page, the mailing list, and on Instagram (@divinoir_).

Thank you for understanding and respecting the sales process! My hands can only do so much :)

Please see the sizing page for a size chart and information about how garments fit. Do not hesitate to reach out via email or contact form if you have any additional questions about sizing. Divinoir does not offer alterations or sizing customizations. In the case of an imperfect fit, items may be returned for a refund (please see return information below), or a local alteration shop (many dry cleaners offer this service) is recommended to get the perfect fit for you!

No pre-sales, holds, or custom orders are accepted. Sorry!

Payment plans are available through PayPal Credit at check-out.

If you have any questions about your order please contact via info@divinoir.com or the contact page.

Divinoir holds the right to cancel orders at any time for any reason.

 

Shipping

All pre-made items will ship within 1-3 business days. Made to order times have a creation time of 3-4 weeks. Divinoir is not responsible for what happens during transit- damaged, lost, or stolen. All packages will be insured and will require a signature at delivery if the order total is over $100, to prevent any theft or missing packages.

Domestic orders:

Sent via USPS Priority with tracking and insurance. Most packages arrive 2-4 days from ship date. 

International orders:

Divinoir ships worldwide! Delivery times can vary from country to country. A signature will be required for delivery. Please be aware of your country's tax and customs policies. Divinoir is NOT responsible for any additional customs charges or taxes. What you pay to Divinoir is for the shipping service only.

Returns

Customers may return items within 14 days of delivery. (Bralettes/Undergarments are final sale).

If you need to return an item, please contact Divinoir about the order you'd like to return within one week of delivery. Returns must be postmarked within one week after discussing return details. Please include a note with your name, order number, and that you are returning items in the package. To qualify for return, your item must be in its original, unworn condition (other than to try it on), free of pet hair, odors, or smoke. Divinoir cannot offer refunds for any items that show signs of being worn or if received after the return period. Once the item is received, you will be credited back the full price minus the original shipping cost. 

Care Instructions

Most pieces can be machine washed/dried, but please keep in mind that machines are rougher on clothing and hand washing is preferred. Wash with natural or organic detergent with cold water on a gentle cycle. Tumble dry on low or hang dry. Please treat your handmade clothing with love! The more gentle you are with the cleaning process, the longer your garments will last!